Delivery Policy

There are two shipping options available at our store, Standard and Express Delivery.
For more information about the shipping fees, delivery times and free shipping for your location please consult the following tables:

Standard Delivery

	Price	Free on Orders Over	Delivery Time *
Portugal (mainland), Spain	Price€ 5,99	Free on Orders Over€ 50,00	Delivery Time *1 or 2 days
United Kingdom, France, Italy, Belgium, Austria, Luxembourg, Germany, Netherlands, Denmark	Price€ 9,99	Free on Orders Over€ 75,00	Delivery Time *2 or 3 days
Ireland, Sweden, Finland, Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovenia, Slovakia, Hungary, Romania, Bulgaria, Greece, Portuguese Islands (Madeira, Azores)	Price€ 14,99	Free on Orders Over€ 100,00	Delivery Time *4 to 6 days

* Delivery time is counted in business days from the moment your order is shipped, handling time is up to 1 business day.

Express Delivery

	Price	Delivery Time *
United Kingdom, France , Italy, Belgium, Austria, Luxembourg, Germany, Netherlands, Denmark	Price€ 24,99	Delivery Time *1 or 2 days
Ireland, Sweden, Finland, Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovenia, Slovakia, Hungary, Romania, Bulgaria, Greece, Portuguese Islands (Madeira, Azores)	Price€ 29,99	Delivery Time *2 or 3 days

* Delivery time is counted in business days from the moment your order is shipped, handling time is up to 1 business day.

We would like to reassure all of our customers that there will be no uninvited costs with your order (no additional customs taxes and duties).

If you have any problem with the delivery of your order please contact our customer service at help@sohzen.com we’re here to help!

Please note that if your package cannot be delivered and is returned to our facilities, it cannot be re-sent to you. In this case you will be contacted by our customer support and your refund will be processed within 14 working days