Privacy Policy
Data protection is a priority for Sohzen. The use of our website may imply the need of processing your personal data, through the previous consent from the data subject.
The usage of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Sohzen. By means of this data protection declaration, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
Our data protection declaration should be legible and understandable for the general public, as well as for our customers and business partners.
1. Information of the responsible/controller of your data
This website is owned by Sohzen, LDA, with headquarters at Rua Alfredo Allen, no. 455 and 461, 4200-135, Paranhos, Porto, Portugal, VAT number 516635484 and the personal data you provide here will be its property, being Sohzen its controller and responsible, according to Regulation 679/2016.
2. Type of personal data that are collected
The personal data collected and processed by Sohzen will only be those that you voluntarily, expressly and unequivocally, place in the forms on this website.
Without detriment to a subsequent change, the data we collect will be your name, address, telephone or mobile phone, VAT number and email.
The data subject has the possibility to register on our website with the indication of personal data. The personal data entered by the data subject are collected and stored exclusively for internal use by Sohzen. We may request transfer to one or more processors (e.g. a parcel services) that also uses personal data for an internal purpose which is attributable to Sohzen.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable Sohzen to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from our data stock. You can do so by emailing us to gdpr@sohzen.com, with your registered email. For further information about the management of your personal data, please consult the Account tab in our FAQs section.
3. Where is these data stored?
The personal data you provide us will be stored in the European Union, and may be transferred outside the European Union only to countries with the same type of protection required by the EU.
4. For what purpose do we collect and process data?
The reason why we collect and process these data comprises two different perspectives and are directly related to the creation of your personal account/profile, which will serve as the basis for fulfilling the purposes below:
4.1. Delivery of orders
To be able to successfully manage deliveries, Sohzen will have to provide the necessary data to our carrier partners.
This means that Sohzen will share the data you provide us, such as name, address and contact, to our carrier partners, so that the purchased items can be delivered to you. You will also receive emails with the delivery status or any difficulties that may arise.
4.2. Newsletters and promotions
Sohzen communicates with its customers regularly by email. Our newsletter may only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for it. A confirmation email will be sent to the email address registered by a data subject for the first time for the newsletter subscription, for legal reasons.
The personal data collected as part of a registration for the newsletter will only be used to send our digital communications. There will be no transfer of personal data collected by the newsletter service to third parties.
The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for receiving the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter.
Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such emails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of our online marketing campaigns.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analysed by Sohzen in order to optimize further communications, as well as to adapt even better the content of future newsletters to the interests of the data subject. These personal data will not be passed on to third parties.
5. Entities to whom you make your personal data available
Data that is forwarded to third parties will only be used to provide you with the aforementioned services, for example, carrier partners for the delivery of purchases, or financial agencies for credit rating verification, identity checking and debt collection.
6. Storage time and erasure of your personal data
Sohzen shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which we are subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
7. Rights over your personal data
The data subject has the right to request the information they deem relevant about the flow of their personal data, in the controller's sphere of action, thus allowing them to understand the data we possess about them, at any time and at no cost.
If your data is inaccurate, you can request its correction, portability or removal. Sohzen shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, we shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations.
In cases related to invoicing and accounting, that is, as a result of the direct buyer/seller relationship, these data may be maintained.
There may also be other legitimate basis for its maintenance, namely the essential data for a possibility of collection - this because there may be a contractual basis for its maintenance when there is an unpaid debt. In this case, they will remain in our database until payment is made.
You may, however, revoke your authorization to use data for marketing purposes at any time, by sending an email to gdpr@sohzen.com.
7.1 Right of confirmation
Each data subject shall have the right, granted by the European legislator, to obtain the confirmation as to whether or not personal data concerning them are being processed. If a data subject wishes to avail themselves of this right of confirmation, he or she may, at any time, contact Sohzen.
7.2 Right of access and portability
Each data subject shall have the right, granted by the European legislator, to obtain from Sohzen free information about his or her personal data stored at any time and a copy of this information. Also, each data subject has the right to receive the personal data concerning him or her, provided in a structured, commonly used and machine-readable format.
In order to assert the right to data portability, the data subject may at any time contact Sohzen.
7.3 Right to rectification
Each data subject shall have the right, granted by the European legislator, to obtain, from Sohzen, the rectification of inaccurate personal data concerning them.
7.4 Right to erasure
Each data subject shall have the right, granted by the European legislator, to obtain, from us, the erasure of personal data concerning him or her without undue delay, and Sohzen shall have the obligation to erase personal data.
7.5 Right to object
Each data subject shall have the right, granted by the European legislator, to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her.
Sohzen shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the exercise or defence of legal claims.
7.6 Right to withdraw data protection consent
Each data subject shall have the right, granted by the European legislator, to withdraw their consent to processing of his or her personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact us.
8. Data protection provisions about the application and use of facebook
On this website, the controller has integrated components of Facebook.
In this way, Facebook detects the pages of our website to which the data subject has accessed, as well as how long the user stayed on Sohzen.com.
This information is collected through the Facebook component and associated with the respective data subject’s Facebook account.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. If such transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
9. Data protection provisions about the application and use of google analytics (with anonymization function)
On this website, Sohzen has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service that collects, inter alia, data about the website from which a person has come, which sub-pages were visited, or how often and for what duration a sub-page was viewed.
For the web analytics through Google Analytics, Sohzen uses the application "_gat. _anonymizeIp". By means of this application, the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information to provide online reports, which show the activities on our website, and to provide other services concerning the use of the latter.
10. Data protection provisions about the application and use of google remarketing
On this website, Sohzen has integrated Google Remarketing services. Google Remarketing is a feature of Google AdWords, which allows an enterprise to display advertising to Internet users who have previously visited our website. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and, thus, to show relevant advertisements to interested Internet users.
The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.
As a responsible company, we do not use automatic decision-making or profiling.
In addition, the data subject has the possibility of objecting to the interest-based advertising by Google.
11. Data protection provisions about the application and use of google adwords
On this website, Sohzen has integrated Google AdWords. Google AdWords is a service for online advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. In the Google Advertising Network, the ads are distributed on relevant web pages using an algorithm, taking into account previously defined keywords.
The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of Google.
The data and information collected is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future.
Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.
12. Data protection provisions about the application and use of instagram
On this website, Sohzen has integrated components of Instagram.
With each call-up to one of the pages of this website, in which an Instagram component (Insta button) has been integrated, Instagram detects the pages on our website that the data subject accessed, as well as how long the user stayed on Sohzen.com.
This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject.
Instagram receives information, via the Instagram component, that the data subject has visited our website while logged in at Instagram at the time of the call-up to our website. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.
13. Data protection provisions about the application and use of pinterest
On this website, Sohzen has integrated components of Pinterest Inc.
With each call-up to one of the pages of this website, in which a Pinterest component (Pinterest plug-in) has been integrated, Pinterest detects the pages on our website that the data subject accessed, as well as how long the user stayed on Sohzen.com.
This information is collected through the Pinterest component and associated with the respective Pinterest account of the data subject. If the data subject clicks on one of the Pinterest buttons, integrated on our website, then Pinterest assigns this information to the personal Pinterest user account of the data subject.
Pinterest receives information via the Pinterest component that the data subject has visited our website, while logged in at Pinterest at the time of the call-up to our website. If such a transmission of information to Pinterest is not desirable for the data subject, then he or she may prevent this by logging off from their Pinterest account before a call-up to our website is made.
